Privacy Policy
Last updated: 6 May 2026
1. Who We Are
Aideators is a trading name of Websposure Ltd, registered in England and Wales. We operate the marketing automation platform at marketing.aideators.co.uk.
Data controller: Websposure Ltd
Contact: [email protected]
2. What Data We Collect
Account data: Name, email address, company name, phone number, and password (encrypted) when you sign up.
Business data: Website URL, brand colours, logo, services, coverage areas, and other business information you provide or we extract from your website with your permission.
Lead data: Contact information for your business leads that you import or capture through landing page forms. This data belongs to you.
Campaign data: Email content, social media posts, landing pages, and performance metrics (opens, clicks, replies, conversions).
Social media tokens: When you connect social accounts (LinkedIn, Facebook, Instagram, Twitter/X, Google Business, YouTube), we store OAuth access tokens to post on your behalf. We never store your social media passwords.
Usage data: Pages visited within the platform, features used, and technical logs for debugging and improvement.
Payment data: Processed by Stripe. We never see or store your full card details.
3. How We Use Your Data
- To operate your marketing campaigns (email, social, landing pages)
- To generate AI-powered content tailored to your business
- To track campaign performance and provide analytics
- To improve our platform using aggregated, anonymised insights
- To send you platform notifications and service updates
- To comply with legal obligations
4. Legal Basis for Processing (UK GDPR)
- Contract: Processing necessary to provide the service you've signed up for
- Legitimate interest: Platform improvement, security, fraud prevention
- Consent: Marketing communications (you can opt out at any time)
- Legal obligation: Tax records, compliance requirements
5. Third-Party Services
We use the following services to operate the platform:
- SendGrid (Twilio) — Email delivery
- Stripe — Payment processing
- Anthropic (Claude AI) — Content generation
- OpenAI (DALL-E) — Image generation
- Meta (Facebook/Instagram) — Social posting via OAuth
- LinkedIn, Twitter/X, Google — Social posting via OAuth
- Twilio — WhatsApp messaging
- Apollo, Prospeo — Lead data enrichment
- Cloudflare — CDN and security
- Backblaze B2 — File storage and backups
Each service has its own privacy policy. We only share the minimum data required for each service to function.
6. Data Sharing
We do not sell, rent, or trade your personal data. We share data only:
- With third-party services listed above, to operate the platform
- If required by law or legal process
- To protect the rights and safety of our users
7. Data Retention
- Account data: Retained while your account is active, deleted within 30 days of account closure
- Campaign data: Retained while your account is active
- Lead data: Retained while your account is active. You can delete individual leads at any time
- Social tokens: Deleted immediately when you disconnect a channel
- AI conversation history (Aaria): 30-day rolling retention
- Backups: Retained for 30 days after deletion
8. Your Rights (UK GDPR)
You have the right to:
- Access — Request a copy of your data
- Rectification — Correct inaccurate data
- Erasure — Request deletion of your data (see our Data Deletion page)
- Portability — Receive your data in a machine-readable format
- Objection — Object to processing based on legitimate interest
- Withdraw consent — Where processing is based on consent
To exercise any of these rights, email [email protected]. We will respond within 30 days.
9. Cookies
We use essential cookies for authentication (login session) and preferences. We do not use advertising or tracking cookies on the platform. Landing pages may include remarketing pixels (Facebook, Google, LinkedIn) configured by each client for their own campaigns.
10. Email Marketing (PECR Compliance)
Emails sent through our platform on behalf of clients comply with UK PECR regulations. Every marketing email includes an unsubscribe link. We check opt-out status before every send and never email contacts who have opted out.
11. Security
We protect your data with:
- Encrypted connections (HTTPS/TLS) for all data in transit
- Encrypted passwords (bcrypt hashing)
- Encrypted API tokens and secrets at rest
- Cloudflare DDoS protection and WAF
- Rate limiting on all public endpoints
- Cloudflare Turnstile bot protection on forms
- Regular security audits and dependency updates
- Nightly encrypted backups
12. Children
Aideators is a B2B platform. We do not knowingly collect data from anyone under 16. If you believe a child has provided us data, contact us and we will delete it.
13. Changes to This Policy
We may update this policy from time to time. We will notify registered users by email of any material changes. The "last updated" date at the top indicates the most recent revision.
14. Contact
For any privacy questions or concerns:
Email: [email protected]
Websposure Ltd, London, United Kingdom